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Specify a Custom NTP Server...........................................................................100
Set the Time Zone..............................................................................................101
Manage the Syslog Settings..............................................................................102
Manage the Firmware of the Access Point........................................................103
Check for New Firmware and Upgrade the Access Point..............................103
Manually Download Firmware and Upgrade the Access Point......................104
Revert to the Backup Firmware.....................................................................105
Use a TFTP Server to Upgrade the Access Point.........................................106
Use an FTP Server to Upgrade the Access Point.........................................107
Manage the Configuration File of the Access Point...........................................108
Back Up the Access Point Configuration.......................................................108
Restore the Access Point Configuration........................................................109
Reboot the Access Point From the Local Browser Interface..............................110
Return the Access Point to Its Factory Default Settings....................................110
Use the Reset Button....................................................................................110
Use the Local Browser Interface...................................................................112
Enable or Disable Telnet....................................................................................112
Enable or Disable Secure Shell.........................................................................113
Enable SNMP and Manage the SNMP Settings................................................114
Manage the LEDs..............................................................................................115
Chapter 8 Monitor the Access Point and the Network
View the Access Point Internet, IP, and System Settings...................................117
View the WiFi Radio Settings.............................................................................119
View Unknown and Known Neighbor Access Points.........................................122
View Client Distribution, Connected Clients, and Client Trends.........................123
View WiFi and Ethernet Traffic, Traffic Statistics, and Channel Utilization..........126
View, Save, Download, or Clear the Logs..........................................................127
View a WiFi Bridge Connection..........................................................................129
View Alarms and Notifications...........................................................................129
Chapter 9 Diagnostics and Troubleshooting
Capture WiFi Packets.........................................................................................132
Perform a Ping Test............................................................................................134
Quick Tips for Troubleshooting...........................................................................135
Troubleshoot With the LEDs...............................................................................136
Power LED Is Off...........................................................................................136
Power LED Remains Solid Amber.................................................................137
Power LED Is Blinking Amber Continuously..................................................137
Power LED Is Alternating Green and Amber.................................................137
Insight LED Is Off..........................................................................................138
2.4G or 5G WLAN LED Is Off........................................................................138
LAN LED Is Off While a Switch Is Connected...............................................138
Troubleshoot the WiFi Connectivity....................................................................139
Troubleshoot Internet Browsing.........................................................................139
You Cannot Log In to the Access Point Over a LAN Connection.......................140
Changes Are Not Saved....................................................................................140
Troubleshoot Your Network Using the Ping Utility..............................................141
6
Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual
6


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