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Blue.The Orbi router and satellite successfully synced, and the connection between the router and
satellite is good.
Amber.The Orbi router and satellite successfully synced, and the connection between the router
and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
6. Move the satellite to a location closer to the middle of your home.
7. Connect the satellite to a power source.
8. If the Power LED on the back of the satellite does not light, press the Power On/Off button.
The satellite’s ring LED pulses white, then lights one of the following colors for about three minutes and
then turns off:
Blue.The Orbi router and satellite successfully synced, and the connection between the router and
satellite is good.
Amber.The Orbi router and satellite successfully synced, and the connection between the router
and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
Magenta.The Orbi router and satellite failed to sync. Move the satellite closer to the router and try
again.
Cannot Log In to the Router
Make sure that your computer or mobile device is connected to the Orbi WiFi network. If you do not want
to use a WiFi connection, you can connect your computer to the Orbi router with an Ethernet cable.
If you changed the admin password and you forgot what it is, see Recover the admin Password on page
79.
Cannot Access the Internet
Check your network and Internet connections:
1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network.
2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection
is working.
3. Launch a web browser from a computer or WiFi device that is connected to the network.
4. Enter orbilogin.com.
A login window opens.
5. Enter the router admin user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
6. Click the ADVANCED tab.
Troubleshooting
110
Orbi Pro
110


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