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Netgear RS400 Cyber Security Router Manual

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User Manual
Nighthawk AC2300 Cybersecurity WiFi
Router
Model RS400
NETGEAR, Inc.
350 E. Plumeria DriveJuly 2019
San Jose, CA 95134, USA202-11963-02
Support
Thank you for purchasing this NETGEAR product.
You can visit https://www.netgear.com/support/ to register your product, get help,
access the latest downloads and user manuals, and join our community. We recommend
that you use only official NETGEAR support resources.
Contact your Internet service provider for technical support.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Compliance and Conformity
For regulatory compliance information, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
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Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
Contents
Chapter 1 Hardware Setup
Unpack your router.............................................................................10
Attach the antennas............................................................................10
LEDs and buttons on the top panel.................................................11
Rear panel............................................................................................12
Router label and QR Code label.......................................................13
Position your router............................................................................14
Cable your router...............................................................................15
Chapter 2 Connect to the Router’s Network and Automatically Set
Up the Internet Connection
Connect to the network.....................................................................18
Connect to the network using a wired connection....................18
Find and connect to the WiFi network........................................18
WiFi connection using WPS..........................................................18
Types of logins....................................................................................19
Use a web browser to access the router..........................................19
Use a web browser to set up the router’s Internet connection
automatically...................................................................................20
Log in to the router........................................................................22
Change the language........................................................................23
Install and manage your router with the Nighthawk app..............24
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................26
Manually set up the Internet connection.........................................26
Specify an Internet connection without a login..........................26
Specify an Internet connection that uses a login and PPPoE
service..............................................................................................28
Specify an Internet connection that uses a login and PPTP or L2TP
service..............................................................................................29
Specify IPv6 Internet connections....................................................31
Requirements for entering IPv6 addresses.................................32
Use Auto Detect for an IPv6 Internet connection......................32
Set up an IPv6 6to4 tunnel Internet connection.........................33
Set up an IPv6 pass-through Internet connection......................35
3
Set up a fixed IPv6 Internet connection......................................35
Set up an IPv6 DHCP Internet connection..................................36
Set up an IPv6 PPPoE Internet connection..................................38
Use Auto Config for an IPv6 Internet connection......................40
Set up an IPv6 6rd tunnel connection.........................................41
Manage the MTU size.........................................................................43
MTU concepts.................................................................................43
Change the MTU size....................................................................44
Chapter 4 Control Access to the Internet
Manage NETGEAR Armor.................................................................46
Activate Armor using the Nighthawk app...................................46
View or change your NETGEAR Armor settings using the
Nighthawk app...............................................................................46
View or change your NETGEAR Armor settings from the Armor
portal...............................................................................................47
Sign in to NETGEAR Armor from the router web interface and
start your subscription...................................................................47
Access the NETGEAR Armor portal from the router web
interface..........................................................................................48
Disable or Reenable NETGEAR Armor from the router web
interface..........................................................................................48
Enable Circle with Disney..................................................................49
Enable Circle with Disney using the Nighthawk app................50
Enable Circle with Disney using the Circle app.........................50
Enable access control to allow or block access to the Internet....51
Manage network access control lists...............................................52
Use keywords to block Internet sites...............................................53
Delete keywords from the blocked list............................................54
Prevent blocking on a trusted computer.........................................54
Block services from the Internet.......................................................55
Schedule when to block Internet sites and services......................56
Set up security event email notifications.........................................57
Chapter 5 Optimize Performance
Use Dynamic QoS to optimize Internet traffic management........60
Enable Dynamic QoS.....................................................................60
Enable or disable the automatic QoS database update...........61
Manually update the Dynamic QoS database............................61
Wi-Fi Multimedia Quality of Service.................................................62
Improve network connections with Universal Plug and Play........63
Enable or disable Smart Connect.....................................................64
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Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
Chapter 6 Manage Network Settings
View or change the WAN settings....................................................67
Set up a default DMZ server..............................................................68
Change the LAN TCP/IP settings......................................................69
Change the router’s device name....................................................70
Specify the IP addresses that the router assigns............................71
Disable the DHCP server feature in the router...............................72
Manage reserved LAN IP addresses................................................73
Reserve an IP address....................................................................73
Edit a reserved IP address............................................................74
Delete a reserved IP address entry..............................................75
Set up the router as a WiFi access point..........................................75
Set up the router in bridge mode....................................................76
Return the router to router mode.....................................................78
Set up a bridge for a port group or VLAN tag group....................78
Set up a bridge for a port group..................................................79
Set up a bridge for a VLAN tag group........................................80
Manage custom static routes............................................................81
Set up a static route.......................................................................82
Edit a static route...........................................................................83
Delete a static route.......................................................................83
Chapter 7 Manage the WiFi Network Settings
Use the WPS Wizard for WiFi connections......................................86
Specify basic WiFi settings................................................................86
Change the WiFi password or the WiFi security.............................88
Set up WPA/WPA2 enterprise WiFi security...................................90
Set up WEP legacy WiFi security......................................................92
Change the WiFi Mbps settings.......................................................94
Change the transmission power of the WiFi radios.......................95
Set up a guest WiFi network.............................................................96
Control the WiFi radios......................................................................98
Use the WiFi On/Off button..........................................................99
Enable or disable the WiFi radios................................................99
Set up a WiFi schedule.......................................................................99
Manage WPS settings......................................................................100
Enable or disable implicit beamforming.......................................102
Enable or disable airtime fairness..................................................102
Enable or disable MU-MIMO..........................................................103
Manage advanced WiFi settings....................................................104
Chapter 8 Manage Your Router
Update the router firmware............................................................107
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Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
Check for new firmware and update the router......................107
Manage the firmware update settings......................................108
Manually upload firmware to the router...................................108
Change the admin password..........................................................109
Enable admin password recovery..................................................110
Recover the admin password.........................................................111
Manage the router configuration file.............................................111
Back up the settings....................................................................112
Restore the settings.....................................................................112
View information about the router and the Internet and WiFi
settings...............................................................................................113
Display the statistics of the Internet port.......................................114
Check the Internet connection status............................................115
View and manage logs of router activity.......................................116
View devices currently on the network..........................................117
Monitor, meter, and control Internet traffic..................................118
Start the traffic meter without traffic restrictions......................118
Restrict Internet traffic by volume..............................................119
Restrict Internet traffic by connection time...............................120
View the Internet traffic volume and statistics..........................121
Unblock the traffic meter after the traffic limit is reached......122
Set your time zone............................................................................122
Change the NTP server....................................................................123
Disable LED blinking or turn off LEDs............................................124
Return the router to its factory default settings............................124
Use the Reset button...................................................................125
Erase the settings.........................................................................125
Chapter 9 Share USB Storage Devices Attached to the Router
USB device requirements................................................................128
Connect a USB storage device to the router................................128
Access a storage device connected to the router........................129
Access a storage device connected to the router from a
Windows-based computer.........................................................129
Map a USB device to a Windows network drive......................129
Access a storage device that is connected to the router from a
Mac................................................................................................130
Back up Windows-based computers with ReadySHARE Vault....131
Enable FTP access within your network.........................................132
View network folders on a storage device....................................132
Add a network folder on a USB storage device...........................133
Edit a network folder on a USB storage device............................134
Approve a USB storage device.......................................................135
Remotely access a USB device using ReadyCLOUD...................136
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Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
Create a ReadyCLOUD account................................................136
Register your router with ReadyCLOUD...................................137
Safely remove a USB storage device.............................................138
Chapter 10 Use VPN to Access Your Network
Set up a VPN connection.................................................................140
Manage Dynamic DNS for VPN connections................................140
Set up a new Dynamic DNS account.........................................140
Specify a DNS account that you already created.....................141
Change the Dynamic DNS settings...........................................142
Enable and configure OpenVPN on the router............................143
Install OpenVPN software...............................................................144
Install the OpenVPN client utility and VPN configuration files on
a Windows-based computer......................................................144
Install the OpenVPN client utility and VPN configuration files on
a Mac.............................................................................................146
Install the OpenVPN client utility and VPN configuration files on
an iOS device...............................................................................147
Install the OpenVPN client utility and VPN configuration files on
an Android device.......................................................................148
LAN requirements for VPN connections.......................................149
Use a VPN tunnel on a Windows-based computer......................149
Use VPN to access your Internet service at home........................150
Allow VPN clients full Internet access........................................150
Use a VPN tunnel to access your Internet service at home....151
Block Internet access for VPN clients........................................151
Chapter 11 Manage Port Forwarding and Port Triggering Traffic
Rules
Manage port forwarding to a local server for services and
applications.......................................................................................154
Forward incoming traffic for a default service or application.154
Add a port forwarding rule for a custom service or
application....................................................................................155
Change a port forwarding rule..................................................157
Remove a port forwarding rule..................................................157
Application example: Make a local web server public...........158
How the router implements a port forwarding rule................159
Manage port triggering for services and applications................159
Add a port triggering rule..........................................................160
Change a port triggering rule....................................................161
Specify the time-out for port triggering....................................162
Disable port triggering...............................................................163
Remove a port triggering rule....................................................163
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Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
Application example: Port triggering for Internet Relay Chat.164
Chapter 12 Troubleshooting
Quick tips...........................................................................................167
Sequence to restart your network.............................................167
Check the power adapter and Ethernet cable connections...167
Check the WiFi settings..............................................................167
Check the network settings........................................................167
Troubleshoot with the LEDs............................................................168
Standard LED behavior when the router is powered on........168
Power LED is off or blinking.......................................................168
LEDs never turn off......................................................................168
Internet or Ethernet LAN port LEDs are off..............................169
WiFi LEDs are off..........................................................................169
You cannot log in to the router.......................................................169
Resolve a browser security warning...............................................170
Google Chrome: add a security exception..............................171
Apple Safari: add a security exception.....................................172
Mozilla Firefox: add a security exception.................................172
Microsoft Internet Explorer: add a security exception............173
Microsoft Edge: add a security exception................................174
You cannot access the Internet.......................................................175
Troubleshoot Internet browsing.....................................................177
Changes are not saved....................................................................177
Troubleshoot WiFi connectivity......................................................177
Troubleshoot your network using the ping utility........................178
Test the LAN path to your router...............................................178
Test the path from a Windows-based computer to a remote
device............................................................................................179
Appendix A Supplemental Information
Factory settings.................................................................................182
Technical specifications...................................................................183
8
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
1
Hardware Setup
The NETGEAR Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 comes with
NETGEAR Armor built-in and includes a 3-year NETGEAR Armor subscription.
NETGEAR Armor protects your connected home from Internet threats and provides
best-in-class anti-virus and data theft protection for all of your smartphones and
computers, with an unlimited number of devices covered.
This chapter contains the following sections:
• Unpack your router
• Attach the antennas
• LEDs and buttons on the top panel
• Rear panel
• Router label and QR Code label
• Position your router
• Cable your router
For more information about the topics covered in this manual, visit the support website
at netgear.com/support/.
9
Unpack your router
Figure 1. Package contents
Your package contains following:
•
NETGEAR Nighthawk AC2300 Cybersecurity WiFi Router
•
Three Antennas
•
Power adapter (varies by region)
•
Yellow Ethernet cable
•
Quick start guide
Attach the antennas
The router comes with three antennas.
To attach the antennas:
1.
Remove the antenna caps from the antenna posts on the router.
2. Align the antennas with the antenna posts on the router.
3. Attach the antennas on the threaded antenna posts.
4.
Position the antennas for the best WiFi performance.
User Manual10Hardware Setup
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
45° 45°
We recommend that the center antenna be vertical and that you aim the others
outward at 45-degree angles, as shown.
LEDs and buttons on the top panel
The status LEDs and buttons are located on the top of the router.
Table 1. LED and button descriptions
DescriptionsLEDs and Buttons
Solid amber. The router is starting.
Blinking amber. The firmware is upgrading, or the Reset button was pressed.
Solid white. The router is ready.
Blinking white. The firmware is corrupted.
Off. Power is not supplied to the router.
Power
Solid white. The Internet connection is ready.
Solid amber. The router detected an Ethernet cable connection to the modem.
Blinking white. The port is sending or receiving traffic.
Off. No Ethernet cable is connected between the router and the modem.
Internet
Solid white. The 2.4 GHz WiFi radio is operating.
Blinking white. The router is sending or receiving WiFi traffic.
Off. The 2.4 GHz WiFi radio is off.
2.4 GHz WiFi
Solid white. The 5 GHz WiFi radio is operating.
Blinking white. The router is sending or receiving WiFi traffic.
Off. The 5 GHz WiFi radio is off.
5 GHz WiFi
Solid white. A USB storage device is connected and is ready.
Blinking white. A USB storagedevice is plugged in and is trying to connect.
Off. No USB storagedevice is connected, or someone clicked the Safely Remove
Hardware button and it is now safe to remove the attached USB storage device.
USB 3.0 (front panel)
Solid white. A USB device is connected and is ready.
Blinking white. A USB device is plugged in and is trying to connect.
Off. No USB device is connected, or someone clicked the Safely Remove Hardware
button and it is now safe to remove the attached USB device.
USB 2.0 (rear panel)
User Manual11Hardware Setup
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
Table 1. LED and button descriptions (Continued)
DescriptionsLEDs and Buttons
The LED color indicates the speed: white for Gigabit Ethernet connections and amber for
100 Mbps or 10 Mbps Ethernet connections.
Solid white or solid amber. A powered-on device is connected to the Ethernet port.
Blinking white or blinking amber. The port is sending or receiving traffic.
Off. No device is connected to this Ethernet port.
LAN ports 1–4
Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off.
If this LED is solid white, the WiFi radios are on. If this LED is off, the WiFi radios are turned
off and you cannot use WiFi to connect to the router.
WiFi On/Off button
with LED
This button lets you use WPS to join the WiFi network without typing the WiFi password.
The WPS LED blinks white during this process and then lights solid white.
WPS button with LED
Rear panel
The following figure shows the rear panel connectors and buttons.
Figure 2. Router rear panel
User Manual12Hardware Setup
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
In addition to the three antenna connectors, viewed from left to right, the rear panel
contains the following components:
•
Reset button. Pressing the Reset button resets the router. If you press the Reset
button for at least 10 seconds, the Power LED blinks amber and the router returns
to its factory settings.
•
LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the router to LAN
devices.
•
Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an
Internet modem such as a cable modem or DSL modem.
•
USB 2.0 port. One USB 2.0 port to connect the router to a USB storage device that
does not require a USB 3.0 connection.
Note: The USB 3.0 port is on the front panel. You can use the USB 3.0 port to connect
the router to a USB storage device.
•
Power On/Off button. Press the Power On/Off button to provide power to the
router.
•
DC power connector. Connect the power adapter that came with your router to
the DC power connector.
Router label and QR Code label
The router label on the bottom panel lists the login information, WiFi network name
(SSID) and password (network key), serial number, and MAC address of the router.
Figure 3. Router label
User Manual13Hardware Setup
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
The QR code label is on the top panel.
Your Preset Wireless Settings
WiFi Network Name (SSID):
Network Key (Password):
Your Preset Wireless Settings
WiFi Network Name (SSID):
Network Key (Password):
Figure 4. QR code label location
Position your router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of your router.
In addition, position your router according to the following guidelines:
•
Place your router near the center of the area where your computers and other devices
operate, and within line of sight to your WiFi devices.
•
Make sure that the router is within reach of an AC power outlet and near Ethernet
cables for wired computers.
•
Place the router in an elevated location, minimizing the number walls and ceilings
between the router and your other devices.
•
Place the router away from electrical devices such as these:
-
Ceiling fans
- Home security systems
- Microwaves
- Computers
-
Base of a cordless phone
- 2.4 GHz or 5 GHz cordless phones
User Manual14Hardware Setup
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
•
Place the router away from large metal surfaces, large glass surfaces, insulated walls,
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
The following factors might limit the range of your WiFi:
•
The thickness and number of walls the WiFi signal passes through can limit the range.
•
Other WiFi access points in and around your home might affect your router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other
devices that emit a WiFi signal for network access.
Cable your router
The following figure shows how to can cable your router.
45° 45°
Figure 5. Cable your router
User Manual15Hardware Setup
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
To cable your router:
1.
Unplug your modem’s power, leaving the modem connected to the wall jack for
your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
3.
Connect your modem to the Internet port of your router with the yellow Ethernet
cable that came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5.
Press the Power On/Off button on the back panel of the router.
User Manual16Hardware Setup
Nighthawk AC2300 Cybersecurity WiFi Router Model RS400
… 16 …


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