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Power LED is off or blinking
This could occur for a number of reasons. Check the following:
Make sure that the power adapter is securely connected to your router and securely
connected to a working power outlet.
Make sure that you are using the power adapter that NETGEAR supplied for this
product.
If the Power LED blinks slowly and continuously, the router firmware is corrupted.
This can happen if a firmware update is interrupted, or if the router detects a problem
with the firmware. If the error persists, it is likely that a hardware problem exists. For
recovery instructions, or help with a hardware problem, contact Technical Support
at netgear.com/support.
Internet or Ethernet LAN port LEDs are off
If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection
is made, check the following:
Make sure that the Ethernet cable connections are secure at the router and at the
modem or computer.
Make sure that power is turned on to the connected modem or computer.
Be sure that you are using the correct cable.
When you connect the router’s Internet port to a modem, use the cable that was supplied
with the modem. This cable can be a standard straight-through Ethernet cable or an
Ethernet crossover cable.
WiFi LED is off
If the WiFi LED stays off, check to see if someone pressed the WiFi On/Off button on
the router. This button turns the WiFi radios in the router on and off. If someone disabled
the WiFi radios by using the router web interface, the WiFi LED also stays off. The WiFi
LED is lit when the WiFi radios are turned on.
User Manual152Troubleshooting
Nighthawk AX6 6-Stream AX5400 WiFi Router
152


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