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22 | Chapter 3. Troubleshooting
Push2TV HD TV Adapter for Intel® Wireless Display User Manual
3. In the firewall control panel, make sure that the Name, Private, and Public check boxes are
selected for both WiDiApp and Wireless PAN DHCP Server.
4. When done, click OK and connect again.
Windows Power Saving
Microsoft Windows software might be set to dim the display or put the computer to sleep after
a period of time. To stop the laptop screen from dimming while using Intel Wireless Display,
change the laptop’s power settings:
1. Click the Windows Start icon.
2. Type Power Options in the search field and click the Power Options result.
3. Under the Select a Power Plan heading, make sure the Balanced radio button is selected.
4. Click Change Plan Settings next to the current plan.
5. Enter a longer time setting for the Dim the display, Turn of the display, and Put the
computer to sleep options under either On Battery and Plugged in headings.
Could Not Obtain a Network Address
Try closing Intel Wireless Display and restarting the laptop. The laptop’s firewall could be
blocking the adapter’s request for a network address. For information about how to allow the
address request through a firewall, see
Firewall Issues on page 21. If this does not resolve
the issue, see Common Solutions to Many Issues on page 23.
Checking the Wi-Fi Access Point Frequency
Intel Wireless Display works at 2.4 GHz on both the PAN connection to the TV and LAN
connection to the wireless router. If your router supports both 2.4 GHz and 5 GHz, when you
are using the Intel Wireless Display, make sure that the connection to the router is set to 2.4
GHz.
If you changed your router connection from 5GHz to 2.4GHz, you might have to disable and
enable Intel My WiFi Technology using the following steps:
1. Right-click the Intel My WiFi Technology icon on right end of the taskbar.
2. Select Disable Intel My WiFi Technology.
3. Click the Scan for available adapters button on Intel Wireless Display. While scanning, the
application automatically enables Intel My WiFi Technology.
22


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