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6
Orbi WiFi System
Chapter 9 Use VPN to Access Your Network
Set Up a VPN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Specify VPN Service in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Install OpenVPN Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Install OpenVPN Software on Your Windows Computer. . . . . . . . . . . . . . . . 121
Install OpenVPN Software on Your Mac Computer . . . . . . . . . . . . . . . . . . . . 124
Install OpenVPN Software on an iOS Device . . . . . . . . . . . . . . . . . . . . . . . . . 124
Install OpenVPN Software on an Android Device. . . . . . . . . . . . . . . . . . . . . . 125
Use a VPN Tunnel on Your Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . 126
Use VPN to Access Your Internet Service at Home . . . . . . . . . . . . . . . . . . . . . . 127
Set Up VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . 127
Block VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . . . . 128
Use a VPN Tunnel to Access Your Internet Service at Home. . . . . . . . . . . . . . . 129
Chapter 10 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
The Router and Satellite Do Not Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 135
Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Test the Path From Your Computer to a Remote Device. . . . . . . . . . . . . . . . 136
Appendix A Supplemental Information
Factory Settings for Orbi Routers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Factory Settings for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . . . . . . . 139
Factory Settings for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . . . . . . . 140
Factory Settings for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Factory Settings for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . . . . . . . 142
Factory Settings for Orbi Satellite Model RBS40 . . . . . . . . . . . . . . . . . . . . . 143
Factory Settings for Orbi Wall Plug Satellite Model RBW30 . . . . . . . . . . . . 145
Technical Specifications for Orbi Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Technical Specifications for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . 146
Technical Specifications for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . 147
Technical Specifications for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Technical Specifications for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . 148
Technical Specifications for Orbi Router Model RBS40 . . . . . . . . . . . . . . . . 150
Technical Specifications for Orbi Wall Plug Satellite Model RBW30 . . . . . . 151
6


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