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To sync the router and the satellite:
1. Place the satellite in the same room as the Orbi router.
Use this satellite location only during the sync process.
2. Connect the satellite to a power source.
3.
If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
4.
Wait for the satellite’s ring LED to light solid white or magenta.
5. Press the Sync button on the router and then within two minutes, press the Sync
button on the satellite.
6.
Wait for the satellite to sync with the router.
The satellite’s ring LED pulses white while it attempts to sync with the router. After
the LED bar pulses white, it lights one of the following colors for about three minutes
and then turns off:
Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
Amber. The Orbi router and satellite successfully synced, but the connection
between the router and satellite is only fair. Consider moving the Orbi satellite
closer to the Orbi router.
Magenta. The Orbi router and satellite did not sync.
7.
Do one of the following:
The sync failed. If the sync failed, try to sync again by repeating Step 5 and Step
6. If the sync keeps failing, try a different location or position.
The sync is successful. If the sync is successful, move the satellite to the location
where you want to install it and continue with Step 8.
8. At the new location, connect the satellite to a power source.
9. At the new location, resync the satellite with the router by repeating Step 5 and Step
6.
If the satellite’s ring LED lights blue or amber, the satellite synced successfully. If the
satellite’s ring LED lights blue, the connection is good. If the satellite’s ring LED bar
lights amber, consider moving the satellite closer to the router so that you can get
a good connection instead of a fair connection.
User Manual134Troubleshooting
Orbi WiFi System
134


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