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Troubleshooting
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Mobile Voice HSPA+ Broadband 11n Wireless Router MVBR1210C
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power
LED is on.
2. After approximately a minute, verify that:
a. The Power LED is still solid green. An amber light indicates the unit has failed its
power-on self-test (POST).
b. The Internet Port LED is lit.
c. The WiFi LED is lit. The WiFi radio is on by default.
d. The LAN Ports LED is lit when any local ports are connected.
If a LAN Port LED on the back of the unit is lit, a link has been established to the
connected device. If a LAN port is connected to a 100 Mbps device, verify that the
port’s LED is green. If the port is 10 Mbps, the LED is amber.
e. The WAN Port LED is lit when the router is connected to a wired modem.
f. One of the Signal Quality LEDs is lit when the router has detected a mobile
broadband signal.
The blue
LED indicates excellent coverage.
The blue
LED indicates good coverage.
The blue
LED indicates marginal coverage.
If any of these conditions does not occur, refer to the following table.
LED Action
Power
Power LED is off. • Make sure the power cord is correctly connected to your router, and that
the power supply adapter is correctly connected to a functioning power
outlet.
• Check that you are using the power adapter supplied by NETGEAR for
this product.
• If the error persists, you might have a hardware problem and should
contact technical support.
Power LED is
amber.
There is a fault within the router. Try to clear the fault as follows:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults. This sets the router’s
IP address to 192.168.0.1. This procedure is explained in Restore the
Default Configuration and Password on page 106.
If the error persists, you might have a hardware problem and should contact
technical support.
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