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Troubleshooting
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A750 Wireless Dual Band Gigabit Router JR6150
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
Click the Refresh or Reload button in the web browser.
The changes might have
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, check the following to try to
isolate the problem:
Does the wireless device or computer that you are using find your wireless network?
If not, check the Wireless LEDs on the front of the router. They should be lit. If they are
not, you can press the Wireless On/Off
button on the front of the router to turn the
router’s wireless radios back on.
If you disabled the router’s SSID broadcast, then your wireless network is hidden and
does not show up in your wireless client’s scanning list. By de
fault, SSID broadcast is
enabled.
Does your wireless device support the security that you are using for your wireless
network? For example, does your wireless device support WPA2 se
curity? If not, then
you must change the security of the router to match the security that is supported by your
wireless device. For more information, see Basic Wireless Settings on page 25.
WARNING:
NETGEAR recommends that you use the WPA2 wireless security
option. Do not disable wireless security!
If your wireless device does not support WPA2 security, you might want to consider
upgrading your wireless device to a newer model.
If you want to view the wireless settings for the router, use an Ethernet cable to connect a
computer to a LAN port on the router.
Then log in to the router, and select BASIC >
Wireless. For more information, see Basic Wireless Settings on page 25.
Note: Be sure to click the Apply button when you make changes.
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (2 meters) away
, and see whether the signal strength improves.
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