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Maintenance and Troubleshooting
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M4200 and M4300 Series ProSAFE Managed Switches Web Management User Manual
6. Next to RPCAP USB, select the Enable radio button.
7. From the Capture Mode menu, select the CPU traffic type:
All. Capture all traffic. This option is the default setting.
TX. Capture transmitted traffic only.
RX. Capture received traffic only.
8. In the File Name field, enter the name of the USB file.
The file name cannot include the following symbols: '\/:*?”<>|'. You can enter up to
64 characters can be entered, which refers only to the filename length. That is, the
extension is added automatically. The factory default is blank.
9. To start the packet capture process, click the Apply button.
Packets are captured until you stop the process.
10. The stop the packet capture process, do the following:
a. Next to RPCAP USB, select the Disable radio button.
b. Click the Apply button.
The packet capture process stops.
Perform a Full Memory Dump
You can perform a full memory dump to retrieve the core dump for troubleshooting.
To perform a full memory dump:
1. Launch a web browser.
2. Enter http://<ipaddress> in the web browser address field.
The login window opens.
3. Enter the user name and password.
The default admin user name is admin and the default admin password is blank, that is,
do not enter a password.
4. Click the Login button.
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