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N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
VPN Policies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Add or Edit an Auto VPN Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Add or Edit a Manual VPN Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Chapter 10 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Power LED Stays Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . 139
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
The Push 'N' Connect (WPS) Button Blinks Green . . . . . . . . . . . . . . . 139
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 144
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 144
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 145
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Appendix B Notification of Compliance
Index
6


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