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Troubleshooting
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AirCard 810S Mobile Hotspot
A networking error displays and WiFi offloading is
disabled
If your WiFi offload setting is being automatically disabled and an error message about
needing a unique IP range displays, to continue using the feature you must change your
mobile hotspot IP and DHCP range to unique values. For example, change 192.168.1.1 to
192.168.10.1.
To change the mobile hotspot IP value:
1. From a computer or WiFi device that is connected to your network, launch an Internet
browser.
2. Enter http://netgear.aircard or http://192.168.1.1.
Your device might use a different web address. To get the web address for your device,
tap Settings > More > Device Information > AC810S Manager or look at the label
under the device battery.
A login window opens.
3. Enter the mobile hotspot password.
The default password is password. The password is case-sensitive.
The home page displays.
4. Select Settings > Router > Basic.
The Basic page displays.
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