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Troubleshooting and Frequently Asked Questions
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A6100 WiFi USB Mini Adapter
When I connect to the network, I cannot access the Internet.
Click
to open NETGEAR genie. The following screen displays if the mini adapter can
connect to the network that you selected but you cannot access the Internet:
Make sure that you are connected to the correct network. If you are, check to see if the
router’s Internet connection is working. If the router’s Internet connection is not working,
restart the modem, router, and computer.
When I connect to the network, I cannot access shared resources such as printers.
Try these troubleshooting tips:
Make sure that the router or access point is physically connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking settings are configured
correctly
.
No IP address is assigned to the mini adapter.
IP address assignment can be lost if you upgraded your mini adapter software and did not
reboot your computer
. To correct this problem, either restart your computer, or connect to a
different access point.
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