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How to use Pro Setup
When going through setup on the Nest Thermostat, the first question in the Equipment section asks if you’re a
Homeowner or Pro. Selecting Pro will take you through Pro Setup, which has additional options to help
professional installers setup more complex systems. In Pro Setup, you can configure advanced settings such
as alternate and primary heating sources, lockout temperatures, fan activation and more.
How to give your customer an extended Pro Warranty
Customers who purchase a Nest Thermostat from a Nest Pro and have it installed can get an extended Pro
Warranty. The Pro Warranty adds an additional 2 years of coverage for a total of 3 years. Entering your Pro ID
in Pro Setup will automatically activate your customer’s extended warranty as long as all of the following are
true:
You must sell and install the thermostat for your customer
You must enter your Pro ID during the setup installation
The thermostat must be connected to Wi-Fi and added to the customer’s Nest Account
If all of the above are completed your customer will get the extended warranty automatically.
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