How to use Pro Setup
When going through setup on the Nest Thermostat, the first question in the Equipment section asks if you’re a
Homeowner or Pro. Selecting Pro will take you through Pro Setup, which has additional options to help
professional installers setup more complex systems. In Pro Setup, you can configure advanced settings such
as alternate and primary heating sources, lockout temperatures, fan activation and more.
How to give your customer an extended Pro Warranty
Customers who purchase a Nest Thermostat from a Nest Pro and have it installed can get an extended Pro
Warranty. The Pro Warranty adds an additional 2 years of coverage for a total of 3 years. Entering your Pro ID
in Pro Setup will automatically activate your customer’s extended warranty as long as all of the following are
true:
● You must sell and install the thermostat for your customer
● You must enter your Pro ID during the setup installation
● The thermostat must be connected to Wi-Fi and added to the customer’s Nest Account
If all of the above are completed your customer will get the extended warranty automatically.
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