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THIS LIMITED WARRANTY CONTAINS IMPORTANT
INFORMATION ABOUT YOUR RIGHTS AND
OBLIGATIONS, AS WELL AS LIMITATIONS AND
EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS;
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue,
Palo Alto, California USA, warrants to the owner of
the enclosed product that the product contained in
this box (“Product”) will be free from defects in
materials and workmanship for a period of one (1)
year from the date of delivery following the original
retail purchase, and if a Nest Pro sells and installs
the Product and enters a valid Nest Pro ID during
setup, an additional two (2) years, resulting in a
warranty period of three (3) years for that Product
(collectively, the “Warranty Period”). If the Product
fails to conform to this Limited Warranty during the
Warranty Period, Nest Labs will, at its sole discretion,
either (a) repair or replace any defective Product or
component; or (b) accept the return of the Product
and refund the money actually paid by the original
purchaser for the Product. Repair or replacement
may be made with a new or refurbished product or
components, at Nest Labs’ sole discretion. If the
Product or a component incorporated within it is no
longer available, Nest Labs may, at Nest Labs’ sole
discretion, replace the Product with a similar product
of similar function. This is your sole and exclusive
remedy for breach of this Limited Warranty. Any
Product that has either been repaired or replaced
under this Limited Warranty will be covered by the terms
of this Limited Warranty for the longer of (a) ninety
(90) days from the date of delivery of the repaired
Product or replacement Product, or (b) the remaining
Warranty Period. This Limited Warranty is transferable
from the original purchaser to subsequent owners,
but the Warranty Period will not be extended in duration
or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and
you are not satisfied with this Product for any reason,
you may return it in its original condition within
thirty (30) days of the original purchase and receive
a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE
IF YOU WANT TO CLAIM UNDER THIS LIMITED
WARRANTY
Before making a claim under this Limited Warranty, the
owner of the Product must (a) notify Nest Labs of
the intention to claim by visiting nest.com/support
during the Warranty Period and providing a description
of the alleged failure, and (b) comply with Nest Labs
return shipping instructions. Nest Labs will have no
warranty obligations with respect to a returned
Product if it determines, in its reasonable discretion
after examination of the returned Product, that the
Product is an Ineligible Product (defined below). Nest
Please recycle Nest’s packaging.
RECYCLING AND DISPOSAL
Visit nest.com/recycle
For more information, visit nest.com
Need help? Contact us at nest.com/support
For FCC Compliance Statement, visit
nest.com/legal/fcc-compliance-notice
Nest Labs, Inc.
Limited Warranty
Nest Thermostat E
18


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