” automatically; push the button or “UNLOCK” the machine.
➔ Check the outlet, plug, voltage, and fuse.
2.No coee, no water.
➔ Check that the water tank is lled.
➔ Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
➔ Descale if necessary.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
3. Coee is not hot enough.
➔ Preheat cup with hot water from the tap.
➔ Descale if necessary.
4. The machine doesn’t start and has
light steady on.
If blinking, see next points.
➔ Check that lever is properly locked.
➔ If you want to brew a Coee or Espresso, check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
➔ If you are cleaning, descaling or emptying the system, check that no capsule is inserted then close, lock the machine and push the button to start one of these operations.
5. The machine doesn’t start and light
blinks alternately; 1 blink and 1 pause.
➔ Fill the water tank and push button to start.
➔ Check that lever is properly locked.
6.Light blinks while machine is running.
➔ If coee is owing normally, this indicates the machine is working properly.
➔ If only water is owing, the machine is executing a user request for either cleaning, descaling or emptying the system. Refer to the corresponding paragraph in this user manual.
➔ If there is no intention to clean, descale, or empty the system, then push the button to stop the machine. If the machine is still blinking, exit descaling mode by holding the button for at least
7 seconds or refer to next section.
➔ If problem persists, call the Nespresso Club.
7.Light blinks and machine is not
running.
➔ It will take some times before the coee ow comes out (due to barcode reading and pre-wetting the coee).
➔ Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
➔ Fill in the water tank and push button to start.
➔ Turn the machine to “OFF mode” by pushing 3 seconds the button and then push it again to turn the machine “ON”. Now wait approx. 20 minutes to allow machine cooling down after
extensive use.
➔ If machine doesn’t move to “OFF” then exit descaling mode by pushing the button for at least 7 seconds.
8. Light blinks alternately 2 blinks and
1 pause continuously. Machine is not
running.
➔ During regular Coee/Espresso preparation: 1) Check that a fresh, undamaged capsule is inserted in the correct position; 2) Check that lever is in “LOCKED” position; 3) If problem persists,
eject capsule and insert a new one, lock and press button.
➔ During Descaling, Emptying and Cleaning: 1) Check that a capsule is ejected; 2) Check that the lever is in “LOCKED” position.3) Press button for at least 3 seconds to turn machine to “OFF
mode”. 4) Press button again to turn machine “ON”. If problem persists, disconnect powercord from the outlet and plug the machine back into the outlet after
10 seconds. Press the button to turn “ON” and press again to start brewing.
➔ During Programming Volume: 1) Please check if a capsule has been well inserted. 2) Please refer to the corresponding chapter.
➔ If problem persists, call the Nespresso Club.
9. Leakage or unusual coee ow.
➔ Check that the water tank is well positioned.
TROUBLESHOOTING
ASSISTANCE VIDEOS ARE AVAILABLE ON WWW.NESPRESSO.COM - VISIT THE “MACHINES” SECTION.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Product:
Forumrules
To achieve meaningful questions, we apply the following rules:
First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.
Register
Register getting emails for Nespresso Vertuo at:
new questions and answers
new manuals
You will receive an email to register for one or both of the options.
Get your user manual by e-mail
Enter your email address to receive the manual of Nespresso Vertuo in the language / languages: English, French as an attachment in your email.
The manual is 4,49 mb in size.
You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.
The manual is sent by email. Check your email
If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.
The email address you have provided is not correct.
Please check the email address and correct it.
Your question is posted on this page
Would you like to receive an email when new answers and questions are posted? Please enter your email address.
