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52Chapter 14. Tools
3. Tap another folder and tap COPY.
Move folders
1. On the Home screen, tap > Downloads.
2. Tap and hold a folder and tap > Move to.
3. Tap another folder and tap MOVE.
Rename folders
1. On the Home screen, tap > Downloads.
2. Tap and hold a folder and tap > Rename.
3. Enter a new name for the folder and tap OK.
Delete folders
1. On the Home screen, tap > Downloads.
2. Use one of the following ways to delete folders:
Tap and hold a folder and tap to delete the folder.
Tap and hold a folder and select multiple folders, and tap .
Tap and hold a folder and tap >Select all to delete all the folders.
Show internal storage:
1. On the Home screen, tap > Downloads > > Show internal storage.
2. Go to > Neffos C5 Plus to see the storage of the files in Downloads.
14. 2 SIM Toolkit
1. Before you launch the SIM toolkit, insert SIM card first.
2. On the Home screen, tap > SIM Toolkit.
If you have inserted only one SIM card, check the SIM card details directly.
If you have inserted only one SIM cards, choose SIM 1 or SIM 2 to check the SIM card details.
14. 3 Feedback
Provide your feedback
1. On the Home screen, tap > Feedback.
2. Read the User Feedback Service Terms and tap AGREE.
3. Tap the questions you are interested in the frequently asked questions list. If you can not find it, use one of
the following methods:
Tap See more FAQ to see if your questions is covered.
Tap Search and enter a keyword to quickly search for your questions.
4. Provide your feedback in two ways:
Tap FEEDBACK and follow the onscreen instrutions to enter your feedback, and then tap SUBMIT.
Tap Contact us > Select your country to find the support.
View feedback report
On the Home screen, tap > Feedback > to view the feedaback reports you have sent.
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