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Home troubleshooting
You don't always need to call the technical assistance
service. Very often you can solve the problem on your
own. The following table contains a few pieces of advice.
Important note:
Only authorised personnel from our Technical Services
Department can carry out work on the gas and electrical
supply systems.
What happens... Likely cause Solution
11
- Replace the gas bottle with
a full one.
- Check the fuse in the main fuse
box and change it if it is damaged.
... if the general electrical
system is malfunctioning?
- Check the main fuse box to see
whether the automatic trip switch
or a differential switch has tripped.
- Carefully clean the spaces
between the ignition sparker and
the burners.
- Make sure that the burner covers
are correctly positioned.
- Dry the burner covers carefully.
... if the flames on the burners
are not uniform?
- Place all the different
pieces correctly.
- Clean the grooves on
the burners gas outlets.
... if the gas flow does not
appear to be normal or no
gas comes out?
- Open any intermediate taps.
... if there is a smell of gas in
the kitchen area?
- Check to see if any gas taps
are on.
- Check that the coupling is correct.
... the safety devices on the
different burners don't work?
- The automatic safety switch has
tripped or a fuse has blown.
- Defective fuse.
cleaning products between the
ignition sparker and the burner.
positioned correctly.
- The burners are wet.
- The different parts of the burner
have been improperly assembled.
- The grooves on the burners gas
outlets are dirty.
- The gas main is turned off.
- If the gas is coming from
a gas bottle, it may be empty.
- There may be a leak between the
coupling and the gas bottle.
- A gas tap has been left on.
- The grooves on the burners' gas
outlets are dirty.
- The control knob was not held down
for long enough.
- Clean the grooves on
the burners gas outlets.
- Once the burner is lit, hold
the control knob down a few
seconds longer.
- Wait 30 min. and it automatically
switches off.
... if the displays light up after
a power cut-off?
- Works correctly. The displays must
work for 30 min.
- Wait 30 min. and it automatically
switches off.
... if the residual heat displays
light up when the hob is
connected for the first time?
- Works correctly. The displays must
work for 30 min.
... if the electronic lighting
does not work and the pilot
- There is waste from food or
of the burner activated
flickers?
... if there is a flame on the
burner but the electronic
- The burner covers are not
lighting continues to work?
- Make sure that the burner covers
are correctly positioned.
positioned correctly.
- The burner covers are not
12


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