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Remote diagnostics
Customer Service can use Remote Diagnostics to
access your appliance if you contact them, have your
appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Note: For further information and details about the
availability of Remote Diagnostics in your country,
please visit the service/support section of your local
website: www.home-connect.com
About data protection
When your appliance is connected for the first time to a
WLAN network, which is connected to the Internet, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed WiFi communication module).
Security certificate of the WiFi communication
module (to ensure a secure IT connection).
The current software and hardware version of your
domestic appliance.
Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
Declaration of Conformity
Constructa Neff Vertriebs-GmbH hereby declares that
the appliance with functionality meets the basic
requirements and other relevant provisions of Directive
2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.neff-international.com among the
additional documents on the product page for your
appliance.
2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
DCleaning agent
Cl eani ng agent
With good care and cleaning, your appliance will retain
its appearance and remain fully functioning for a long
time to come. We will explain here how you should
correctly care for and clean your appliance.
Suitable cleaning agents
To ensure that the different surfaces are not damaged
by using the wrong cleaning agent, observe the
information in the table. Depending on the appliance
model, not all of the areas listed may be on/in your
appliance.
Caution!
Risk of surface damage
Do not use:
Harsh or abrasive cleaning agents,
Cleaning agents with a high alcohol content,
Hard scouring pads or cleaning sponges,
High-pressure cleaners or steam cleaners,
Special cleaners for cleaning the appliance while it is
hot.
Wash new sponge cloths thoroughly before use.
Tip: Highly recommended cleaning and care products
can be purchased through the after-sales service.
Observe the respective manufacturer's instructions.
:Warning – Risk of burns!
The appliance becomes very hot. Never touch the
interior surfaces of the cooking compartment or the
heating elements. Always allow the appliance to cool
down. Keep children at a safe distance.
•’‹… Remote control
behaviour
= Monitoring
You can display the operating sta-
tuses of your appliance in the Home
Connect app.
= Manual remote start**
You can operate and start your
appliance remotely. However, you
must activate the remote start
before each operation.
ƒ = Continuous remote start
You can always operate and start
your appliance remotely.
•’‹†*** Software update = Update available*
ƒ = Start an available update
•’‹‡**** Allow remote diag-
nostics
= No**
= Yes
Setting Selection/display
* Display value (not adjustable)
** Factory setting
*** If a software update is available.
**** If the after-sales service has access.
y
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5 GHz Wi-Fi: for indoor use only
17


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