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Trouble shooting en
35
3. Select the left-hand reflector (Fig. $).
4. Insert the left-hand reflector at the top (Fig. %).
5. Insert reflector (Fig. &).
6. Fit reflector into slot (Fig. ').
7. Insert the second
reflector on the right-hand side in the same way as
the left-hand reflector.
8. If necessary, use glass cleaner to remove any finger
marks from the reflectors.
9. Insert the inner glass panel into holder on the left-
and right-hand side (Fig. ().
10. Push down on the inner glass panel until it locks into
place (Fig. )).
3Trouble shooting
Trouble shooting
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Tip: If a meal does not turn out exactly as you wanted,
refer to the "Tested for you in our cooking studio"
section.Here, you will find
plenty of cooking tips and notes.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
F
F
G
F
F
G
H
H
Fault Possible cause Notes/remedy
The appliance does not work The plug is not plugged into the mains Connect the appliance to the power supply
Power cut Check whether other kitchen appliances are working
The circuit breaker is faulty Check in the fuse box to make sure that the fuse for
the appliance is OK
Operations with steam or descaling
do not start or do not continue
Water tank empty Refill water tank
The panel is open Close the panel
Descaling locks operations with steam Carry out descaling
Faulty sensor Call the after-sales service
The Neff Light reflector in the appli-
ance door is discoloured
This is a normal occurrence as a result of high tem-
peratures
Not possible
After switching on an operating mode,
a message is shown on the display
which indicates that the temperature
is too high
The appliance has not cooled down sufficiently Allow the appliance to cool down and switch the oper-
ating mode on again
The appliance prompts you to rinse The power supply was interrupted or the appliance
was switched off during the descaling process
Once the appliance is switched on again, rinse it twice
The appliance prompts you to descale
without the counter appearing before-
hand
The set water hardness range is too low Carry out descaling
Check the set water hardness range and adjust it, if
necessary
Buttons flash Normal occurrence caused by condensation behind
the control panel
As soon as the condensation has evaporated, the but-
tons no longer flash
35


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