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BEFORE YOU CALL FOR SERVICE
Refer to following checklist, you may prevent an unnecessary service call.
* The oven doesn’t work :
1. Check that the power cord is securely plugged in.
2. Check that the door is firmly closed.
3. Check that the cooking time is set.
4. Check for a blown circuit fuse or tripped main circuit breaker in your house.
* Sparking in the cavity;
1. Check utensils. Metal containers or dishes with metal trim should not be used.
2. Check that metal skewers or foil does not touch the interior walls.
If there is still a problem, contact NEC Service Centre.
QUESTIONS AND ANSWERS
* Q: I accidentally ran my microwave oven without any food in it. Is it damaged?
* A: Running the oven empty for a short time will not damage the oven. However, it is not
recommended.
* Q: Can the oven be used with the glass tray or roller guide removed?
* A: No. Both the glass tray and roller guide must always be used in the oven before cooking.
* Q: Can I open the door when the oven is operating?
* A: The door can be opened anytime during the cooking operation. Then microwave energy will be
instantly switched off and the time setting will maintain until the door is closed.
* Q: Why do I have moisture in my microwave oven after cooking?
* A: The moisture on the side of your microwave oven is normal. It is caused by steam from cooking
food hitting the cool oven surface.
* Q: Does microwave energy pass through the viewing screen in the door?
* A: No. The metal screen bounces back the energy to the oven cavity. The holes are made to allow
light to pass through. They do not let microwave energy pass through.
* Q : Why do eggs sometimes pop?
* A : When baking or poaching eggs, the yolk may pop due to steam build-up inside the yolk
membrane. To prevent this, simply pierce the yolk with a toothpick before cooking. Never cook
eggs without piercing their shells.
DO NOT ATTEMPT TO SERVICE THE OVEN YOURSELF !