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E-51
Common Problems & Solutions
Does not turn on
No picture
Image isn’t square to the
screen
Picture is blurred
Image is scrolling verti-
cally, horizontally or
both
Remote control does
not work
Indicator is lit or blink-
ing
Cross color in RGB
mode
Check that the power cable is plugged in and that the power button on the projector cabinet or the remote
control is on. See pages E-17 and 18.
Ensure that the lamp cover is installed correctly. See page E-48.
Check to see if the projector has overheated or the lamp usage exceeds 1600 hours (up to 2100 hours : Eco
mode). If there is insufficient ventilation around the projector or if the room where you’re presenting is par-
ticularly warm, move the projector to a cooler location.
Use the menu to select your source (Video, S-Video, Component, RGB, DVI (DIGITAL) or Viewer). See page
E-19.
Ensure your cables are connected properly.
Use menus to adjust the brightness and contrast. See page E-39.
Remove the lens cap.
Reset the settings or adjustments to factory preset levels using the Factory Default in the Adjustment Menu.
See page E-47.
Reposition the projector to improve its angle to the screen. See page E-19.
Use the 3DReform function to correct the trapezoid distortion. See page E-20.
Adjust the focus. See page E-20.
Reposition the projector to improve its angle to the screen. See page E-19.
Ensure that the distance between the projector and screen is within the adjustment range of the lens. See page
E-12.
Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on.
Should this happen, let the projector stand until there is no condensation on the lens.
Use menus or Source button on the remote control or the cabinet to select the source you want to input.
Install new batteries. See page E-10.
Make sure there are no obstacles between you and the projector.
Stand within 22 feet (7 m) of the projector. See page E-10.
See the Status Indicator on page E-50.
If Auto Adjust is off, turn it on or adjust the image manually with the Position/Clock in the Image Options. See
page E-38 and 41.
Problem Check These Items
What is HDCP/HDCP technology?
HDCP is an acronym for High-bandwidth Digital Content Protection. High bandwidth Digital Content Protection (HDCP) is a system for preventing
illegal copying of video data sent over a Digital Visual Interface (DVI).
If you are unable to view material via the DVI input, this does not necessarily mean the projector is not functioning properly. With the implementation
of HDCP, there may be cases in which certain content is protected with HDCP and might not be displayed due to the decision/intention of the HDCP
community (Digital Content Protection, LLC).
When using the Viewer function
Is “Viewer” selected from the Source menu?
Is the PC card seated in the PC Crad slot completely?
Are slide data stored in the PC card?
Have the contents of the PC card been destroyed?
Use a computer, etc., to repair the data.
Problem Check These Items
For more information contact your dealer.
No picture
Contents of PC Card are damaged
51


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