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6.1.2 TRAKTOR Crashes
In case of a crash during operation, please contact the Native Instruments technical support
team and send them your crash log. You will find the crashlog in the following folders:
Windows: \My Documents\Native Instruments\Traktor 2\Crashlogs\
Mac OS X: YourUserFolder/Library/Logs/CrashReporter/
6.1.3 Updates
Whenever you encounter problems, it is recommended that you first download and install any
available software updates in Service Center or on our website:
http://www.native-instruments.com/updates
Updates are released regularly to fix known problems, maintain compatibility with operating
system updates, and to continuously improve the software.
6.2 Getting Help
If you are experiencing problems related to your Native Instruments product that the supplied
documentation does not cover, there are several ways of getting help!
The links in the following sections are also accessible from the Service Center application:
Open the Service Center application and click on the Support button in the upper-right
corner.
6.2.1 Knowledge Base
The Online Knowledge Base gathers useful information about your Native Instruments product
which helps solve issues you may have. You will find the Knowledge Base at:
http://www.native-instruments.com/knowledge
Troubleshooting - Getting Help
Troubleshooting
TRAKTOR KONTROL D2 - Manual - 210
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