637903

Napoleon TravelQ 285 Manual

14
Zoom out
Zoom in
Previous page
1/148
Next page
www.napoleongrills.com
14
EN
KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Informaon
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
(Record informaon here for easy reference)
Before contacng the Customer Care Department, check the NAC Website for more extensive cleaning, main
tenance,
troubleshoong and parts replacement instrucons at www.napoleongrills.com. Contact the factory directly
for replacement parts and warranty claims. Our Customer Care Department is available between 9 AM and
5 PM (Eastern Standard Time) at 1-866-820-8686 or fax at 1-705-727-4282. To process a claim, we must be
provided with the following informaon:
1. Model and serial number of the unit.
2. Part number and descripon.
3. A concise descripon of the problem (‘broken’ is not sucient).
4. Proof of purchase (photocopy of the invoice).
In some cases the Customer Care Representave could request to have the parts returned to the factory for
inspecon before providing replacement parts. These parts must be shipped prepaid to the aenon of the
Customer Care Department with the following informaon enclosed:
1. Model and serial number of the unit.
2. A concise descripon of the problem (‘broken’ is not sucient).
3. Proof of purchase (photocopy of the invoice).
4. Return Authorizaon Number - provided by the Customer Care Representave.
Before contacng customer care, please note that the following items are not covered by the warranty:
• Costs for transportaon, brokerage or export dues.
• Labor costs for removal and reinstallaon.
• Costs for service calls to diagnose problems.
• Discoloraon of stainless steel parts.
• Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner).
… 14 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Napoleon TravelQ 285 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Napoleon TravelQ 285 in the language / languages: English, German, Dutch, Danish, French, Italian, Swedish, Norwegian, Finnish as an attachment in your email.

The manual is 34,01 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Napoleon TravelQ 285

Napoleon TravelQ 285 User Manual - English - 32 pages

Napoleon TravelQ 285 User Manual - Dutch - 136 pages

Napoleon TravelQ 285 User Manual - French - 32 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info