798716
21
Zoom out
Zoom in
Previous page
1/24
Next page
Napoleon.com | Rogue® Series Grills Troubleshooting | 21
Troubleshooting
Infrared Burner Flashes Back
During operation the burner abruptly makes a loud whoosh sound, followed by a continuous blow-torch type sound and
grows dim or has a large flame on start up.
Possible causes Solution
Ceramic tiles overloaded with grease drippings and build-
up. Ports are clogged
Turner burner OFF and allow to cool for at least 2 minutes.
Reignite burner and burn on HIGH for at least 5 minutes, or until
the ceramic tiles are evenly glowing red.
Burner overheated because inadequate ventilation. Too
much grill surface covered by griddle or pan.
Ensure no more than 75% of the grill surface is covered by
objects or accessories. Turn burner OFF and allow to cool for at
least 2 minutes. Reignite.
Leaking gasket surrounding the ceramic tile, or a weld
failure in the burner housing.
Allow burner to cool and inspect very closely for cracks. Contact
your authorized Napoleon dealer to order replacement burner
assembly if any cracks are found.
Improper heating. Preheat grill with both main burners on high for 10 to 15 minutes.
Excessive grease and ash build on sear plates and in drip
pan.
Clean sear plates and drip pan regularly. Do not line pan with
aluminum foil. Refer to "Cleaning Instructions".
Peeling Paint
Paint appears to be peeling inside lid or hood.
Possible causes Solution
Grease build-up on inside surfaces.
This is not a defect. The finish on the lid and hood is porcelain
or stainless steel and will not peel. The peeling is caused by
hardened grease, which dries into paint-like shards, that flake off.
Regular cleaning will prevent this. See "Cleaning instructions".
21


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Napoleon RSE425 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Napoleon RSE425 in the language / languages: English as an attachment in your email.

The manual is 12.48 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Napoleon RSE425

Napoleon RSE425 User Manual - German - 24 pages

Napoleon RSE425 User Manual - Dutch - 24 pages

Napoleon RSE425 User Manual - French - 24 pages

Napoleon RSE425 Installation Guide - All languages - 33 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info