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EN
www.napoleongrills.com
N415-0444W JAN 12.18
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame.
Improper preheang.
Not enough airow.
Low charcoal.
Lid being opened to
frequently.
Allow charcoal to burn unl covered with a light
grey ash. (usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Allow food to cook with the lid closed. Every
me the lid is removed, the temperature drops.
This leads to lower temperatures and longer
cooking mes.
Excessive are-ups/uneven heat.
Improper preheang.
Excessive grease and ash
build up in ash/drip pan.
Preheat grill with lid closed for 20 - 25 mins and
spread coals around evenly.
Clean ash/drip pan regularly. Do not line
pan with aluminum foil. Refer to cleaning
instrucons.
“Paint” appears to be peeling inside
lid or hood.
Grease build up on
inside surfaces.
This is not a defect. The nish on the lid is
porcelain, and will not peel. The peeling is
caused by hardened grease, which dries into
paint-like shards that will ake o. Regular
cleaning will prevent this. See cleaning
instrucons.
9


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