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Problem Possible Causes Soluon
Infrared burner (if


the burner abruptly

sound, followed by a

type sound and grows
dim.)

drippings and build-up. Ports are
clogged.
Burner overheated due to inadequate

covered by griddle or pan.)



housing.

two minutes. Relight burner and burn on high



surface is covered by objects or accessories.

two minutes, then relight.
Allow burner to cool and inspect very closely

your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for

assembly.



Blown Fuse.
Faulty transformer.

corroded or loose.
Faulty igniter.
Dirty or corroded electrodes.


grill. Plug transformer cord into power box.
Replace fuse located on outlet line of
transformer.

Replace if required.



Replace igniter – located under electrical cover.
Clean or replace as required.
Oven and control panel


Blown fuse.
Faulty transformer.

corroded or loose.
Bulbs blown (oven lights only).


grill. Plug transformer cord into power box.
Replace fuse located on outlet line of
transformer.

Replace if required.





18


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