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Napoleon PRESTIGE II 750 Manual

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
  
Low heat / Low ame when
valve turned to high.
For propane - improper lighng
procedure.
For natural gas - undersized
supply line.
For both gases - improper
preheang.
Ensure lighng procedure is followed carefully. All
gas grill valves must be in the o posion when the
tank valve is turned on. Turn tank on slowly to allow
pressure to equalize. See lighng instrucons.
Pipe must be sized according to installaon code.
Preheat grill with both main burners on high for 10 to
15 minutes.
Excessive are-ups/uneven
heat.
Sear plates installed incorrectly.
Improper preheang.
Excessive grease and ash build
on sear plates and in drip pan.
Ensure sear plates are installed with the holes towards
the front and the slots on the boom. See assembly
instrucons.
Preheat grill with both main burners on high for 10 to
15 minutes.
Clean sear plates and drip pan regularly. Do not line
pan with aluminum foil. Refer to cleaning instrucons.
Burners burn with yellow
ame, accompanied by the
smell of gas.
Possible spider web or other
debris, or improper air shuer
adjustment.
Thoroughly clean burner by removing. See general
maintenance instrucons. Open air shuer slightly
according to combuson air adjustment instrucons.
(This must be done by a qualied gas installer.)
Flames li away from
burner, accompanied
by the smell of gas, and
possibly dicules in
lighng.
Improper air shuer adjustment. Close air shuer slightly according to combuson air
adjustment instrucons. (This must be done by a
qualied gas installer.)
Burner will not light with
the igniter, but will light
with a match.
Dead baery / or installed
incorrectly.
Loose electrode wire or switch
terminal wires.
Wrong replacement igniter.
Improper gap at electrode p.
Liing ames on burner.
Replace with heavy duty baery.
Check that electrode wire is rmly pushed onto the
terminal on the back of the igniter. Check that the
lead wires from the module to the ignion switch (if
equipped) are rmly pushed onto their respecve
terminals.
One spark systems must use a one spark igniter.
Ensure that the collector box is ght and the gap
between the electrode end and the collector box is
between 1/8” - 3/16” (3mm-5mm). The gap can be
adjusted by bending the box in or out.
Close air shuer slightly - see previous problem.
Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by internal vibraons in
the regulator and does not aect the performance or
safety of the gas grill. Humming regulators will not be
replaced.
Burners will not cross light
each other.
Plugged ports along back of
burner.
Clean burner ports. See burner maintenance
instrucons.
“Paint” appears to be
peeling inside lid or hood.
Grease build-up on inside
surfaces.
This is not a defect. The nish on the lid and hood is
porcelain, and will not peel. The peeling is caused by
hardened grease, which dries into paint-like shards,
that ake o. Regular cleaning will prevent this. See
cleaning instrucons.
… 12 …


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