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www.napoleongrills.com
N415-0272CE-NL JAN 15.19
BEWAAR UW AANKOOPBEWIJS VOOR
EVENTUELE GARANTIEAANVRAGEN:
RESERVEONDERDELEN BESTELLEN
BELANGRIJKE-INFORMATIE
MODEL:
AANKOOPDATUM:
SERIENUMMER:
(Vul in om later makkelijk terug te kunnen vinden)
Voor reserveonderdelen kunt u contact opnemen met de Napoleon-dealer waar het product is gekocht.
Bezoek de Napoleon Grills website voordat u met de dealer contact opneemt voor uitvoerige
instructies m.b.t. schoonmaken, troubleshooten en onderhoud: www.napoleongrills.nl.
Om een garantieaanvraag in te dienen vragen we om de volgende informatie:
1. Model- en serienummer van het apparaat.
2. Artikelnummer en -beschrijving.
3. Een beknopte probleembeschrijving (‘kapot’ is niet toereikend).
4. Aankoopbewijs (kopie van de rekening).
In sommige gevallen kan Napoleon verzoeken de gereclameerde onderdelen terug te sturen voor
inspectie, voordat reserveonderdelen geleverd worden.
NB: Voor u contact met uw dealer opneemt, het volgende is niet onder garantie gedekt:
Verzendkosten, commissies, exportheffingen.
Arbeidstijd en -kosten van de reparatie.
Communicatiekosten t.b.v. de probleemdiagnose.
Verkleuring van roestvast staal.
Defecten veroorzaakt door gebrekkige reiniging en/of gebrekkig onderhoud, of door
verkeerd gebruik van reinigingsmiddelen (ovenreiniger en agressieve chemicaliën).
N415-0272CE-NL JAN 15.19.indd 16 1/15/2019 4:33:30 PM
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