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Contents PA12-FM PORTABLE MP3/WMA PLAYER
Troubleshooting
Symptom Checkpoint Treatment
Is Battery polarity (+) / (-) right?
The player can not power on
Is Battery capacity enough?
Take the battery out and reinstall the battery to reset the unit. (One 1.5
v AA size Alkaline battery is required.)
The player is ‘dead’ or unsteady Is Battery capacity enough?
The player is wet or too hot?
Still can not solve this problem?
Take the battery our and change one new battery;
Handle with the player carefully and keep away from wet or heat;
Refer to How to Refresh the Firmware
to fix the firmware
LCD displays” Power on / Locked”
and power off.
/ Unlock the [HOLD] button and try again
Is [HOLD] button locked? Unlock the [HOLD] button and try again
The button is not working.
Not locked then? Take the battery out and reinstall the battery to reset the unit.
Is earphone or the connection is
working normal?
There is no audio produced.
Is MP3 files are NOT stored in folder(s)?
Take the battery out and reinstall the battery to reset the unit.
Is USB connection steady? Observe if the [USB IDLE] displays on LCD of the unit
Is the battery not correct reset? Check and replace the battery
Can not download Mp3 file(s)
Is there no free space to download the
file?
Remove some files for free space, or add one SD/MMC card to expand
the memory space.
Can not play some WMA music Does this music need license to play
back or it is protected by copyright?
The player can not play one WMA music if it is copyright protected.
The music skips sometime Is the problem of music file?
If the music file is OK…
Play the music from computer to check if it is problem of the music;
Use [MP3 Player Format] utility to format the flash memory (Let the
[Quick format] check box EMPTY), and download the music again.
FM radio sounds not clearly… Is the player used indoor?
Is the FM frequency right?
Walk around and adjust the player and earphone for best receive place.
Manually adjust the frequency to tune to the best frequency.
Is the SD/MMC Card is correct inserted? Insert the card correctly. One flash memory card icon shall be on LCD if
it is installed correctly.
SD/MMC card cannot be used in
the player.
Is the version is right? Only 3.3V version cards will work in your MP3 Flash Player. 5V version
Cards will not function correctly.
Please visit htt
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:
//
www.amaxhk.com
/
su
pp
ort
/
su
pp
center.htm for latest news and su
pp
ort information!
Appendix
Troubleshooting
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