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Symptom Possible cause Remedy
Fault code is shown as 14 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
The UPS shut down
automatically because short
circuit occurs on the UPS
output.
Check output wiring and if
connected devices are in
short circuit status.
Fault code is shown as 1, 2, 3, 4,
11, 12, 13 and 41 on LCD display
and alarm is continuously
sounding.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Contact your dealer
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Battery backup time is shorter than
nominal value
Batteries defect Contact your dealer to
replace the battery.
The icon
and the warning code
flashing on LCD display and
alarm is sounding every second.
Fan is locked or not working
Check fans and notify
dealer!!
5. Storage and Maintenance
Operation
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at
25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case,
please contact your dealer.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry
location. During storage, recharge the battery in accordance with the following table:
Storage Temperature Recharge Frequency Charging Duration
-25°C - 40°C Every 3 months 1-2 hours
40°C - 45°C Every 2 months 1-2 hours
6. Specifications
Be sure to deliver the spent battery to a recycling facility or ship it to your
dealer in the replacement battery packing material.
17


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