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20 Troubleshooting
Troubleshooting
The power LED is off.
•Press the monitor power button again.
•Check if the monitor power cable is properly connected.
No image.
•Check if the computer graphics card is properly installed.
•Check if the computer and monitor are connected to electrical outlets and are
turned on.
•Check if the monitor signal cable is properly connected.
•The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
•Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
•Check if the monitor power cable is properly connected.
•Check if the monitor signal cable is properly connected.
•Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
•Avoid using any video extension cables.
•Adjust brightness and contrast.
•Adjust RGB color or tune color temperature.
•Check if the monitor signal cable is properly connected.
•Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
•Change the refresh rate to match the capabilities of your monitor.
•Update your graphics card drivers.
•Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).
20


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