Manual Mr Coffee AR Series (page 9 of 18) (English, Spanish)

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Service and Maintenance

Replacement Parts

• Filters

For better tasting coffee and tea, we recommend that you use MR. COFFEE

brand

8-12 cup paper filters or MR. COFFEE

brand permanent filters. These filters are

available at most grocery stores.

• Decanters

You can usually purchase a replacement decanter from the store where

you purchased your coffeemaker. If you are unable to find a replacement,

please call 1-800 MR COFFEE (1-800-672-6333) in the U.S. and Canada for

information on where you can find a store that carries replacement decanters.

Repairs

If your coffeemaker requires service, do not return it to the store where you purchased

it. All repairs must be made by Sunbeam or by an authorized MR. COFFEE

Service

Center. If you live in the U.S. or Canada, please call us at the following toll-free

telephone number to find the location of the nearest authorized service center:

1-800 MR COFFEE (1-800-672-6333)

To assist us in serving you, please have the model number (AR10, AR11, AR12, AR13,

ARX10, ARX11, ARX20 or ARX23) and date of purchase information when you call.

Questions, Comments and Suggestions

We welcome your thoughts; please include your complete name, address and telephone

number when you write or e-mail us at:

consumeraffairs@consumer.Sunbeam.com

You may also visit our website and discover the secret to brewing the perfect cup of

coffee. You’ll also find a rich blend of gourmet recipes, entertaining tips and the latest

information on MR. COFFEE

products.

www.mrcoffee.com

coffee

ROUBLESHOOTING

OTENTIAL

ROBLEMS

ROBABLE

AUSE

“ON” LIGHT DOES NOT ILLUMINATE • Unplugged

• Power outage

COFFEE IS NOT BREWING • Unplugged

• Power outage

• The water reservoir is empty;

check water window

• The filter basket is not

properly inserted

• Carafe lid is not placed all the way

on the warming plate

COFFEEMAKER ONLY BREWS WATER • No grounds in filter basket

COFFEEMAKER BREWS SLOWLY • Coffeemaker needs decalcifying

FILTER BASKET OVERFLOWS • The filter basket is not

properly inserted

• Carafe is not placed all the way

on the warming plate

• Carafe lid not on carafe

• Too many grounds placed in filter

• Carafe was removed from warming

plate longer than 30 seconds

BURNING COFFEE SMELL • Empty carafe was left on

hot warming plate

• Coffee was spilled on

a warming plate

COFFEE IS NOT HOT • Power outage

• The Automatic Shut-Off function

has been activated

COFFEE TASTES BAD • Coffee ground other than for

automatic-drip Coffeemaker was used

• Ground coffee-to-water ratio

was unbalanced

GROUNDS ARE IN COFFEE • Paper filter not properly seated

in basket

• Filter overflowed

Questions? You can call us toll-free at 1-800-672-6333.

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Mr Coffee AR Series Manual

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