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English
Troubleshooting
If you have a problem with this device, please read the
troubleshooting guide below.
Camera does not power on.
• Check that the batteries have adequate charge. If the
batteries are old or do not have adequate charge,
replace the batteries.
The camera does not take pictures/video.
• The camera’s memory or memory card may be full.
Delete several files and try again.
• An incompatible memory card may be inserted. Check
that the memory card is in a compatible format.
• If the memory card has not been formatted, use
the camera’s Format function to clear data from the
memory card.
Image is blurry or out of focus.
• Blurry images or video may result when the camera
is not held steady during recording. Hold the camera
steady and try again.
Memory card images are not displayed on the LCD
screen.
• This camera will only display JPG images that have
filenames in the following format: SUNP####.jpg. If you
have inserted a memory card containing images in an-
other format or filename structure, they will not display.
Check the format of the images on your memory card.
28


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