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Common faults Handling method
The machine cannot be turned on Check if the plug has been plugged in properly.
Check if the juicing has been fitted properly.
The machine will not start, and the
indicator lamp flashes
Check if the juicing or jam bowl has been fitted
properly, and check if the safety lid is properly
aligned.
The machine stopped suddenly during
operation, and alarm is sounded
Is the machine is clogged from excessive
feeding (too many pieces or pieces too large)?
Put the machine into “Reverse” mode and let it
run for 5 seconds.
Has the machine entered its safety mode
after working continuously for more than
20 minutes?
Solution: Allow the machine to rest for
30 minutes, then try again.
If you are unable to restart the machine, get in
touch with our customer service.
The auger has been scratched The gap between the auger and screen is very
small; do not run the appliance when empty.
Very little juice is extracted Water content varies between different fruits and
vegetables.
Fruits and vegetables also produce less juice when
they lose their freshness.
When juicing hard fruits and vegetables, check
that the adjustment lever is in the “Open”
position
There is a lot of water in the pulp When juicing soft fruits and vegetables, check
that the adjustment lever is in the “Closed”
position.
The screen wiper basket does not
rotate during operation
Check if the gear at the base of the juicing bowl
has detached.
Bananas, soft mangoes and other fruits and vegetables that are soft and mushy do not juice
well with this machine.
For better juicing effect, juice soft fruits with high sugar contents together with hard fruits
with high water contents. For example, you can juice apples together with pears. Not only does
this add a new flavour to the juice, it also makes juicing more effective. For apples, pears and
other fruits with soft seeds, seeds don’t need to be removed before juicing.
6- After use, it is advisable to clean the appliance as quickly as possible to avoid the accumulation
of dried food in the appliance. To make cleaning easier, you can first rinse it by pouring a glass
of water through the feed tube during operation.
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