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Common faults Handling method
The machine cannot be turned on Check if the plug has been plugged in
properly.
Check if the juicing has been fitted properly.
The machine stopped suddenly during
operation
The machine is clogged from excessive
feeding? (too many pieces or pieces
too large)? Turn the switch knob to the
“Reverse” position and allow the machine to
run in the reverse mode for 5 seconds.
If you are unable to resolve the problem
after trying the above, get in touch with our
customer service.
The auger has been scratched The gap between the auger and screen is
very small; do not run the appliance when
empty.
Very little juice is extracted Water content varies between different fruits
and vegetables.
Fruits and vegetables also produce less juice
when they lose their freshness.
When juicing hard fruits and vegetables,
check that the adjustment lever is in the
“Open” position
There is a lot of water in the pulp When juicing soft fruits and vegetables,
check that the adjustment lever is in the
“Closed” position.
The screen wiper basket does not rotate
during operation
Check if the gear at the base of the juicing
bowl has detached.
When juicing fruits and vegetables that have been left in the refrigerator for a few days, soak
them in water to allow them to absorb an adequate amount of water before juicing.
Kudzu, sugar canes and other fruits and vegetables with especially hard fibres cannot be juiced.
• Do not use ice in this machine.
• Do not use this machine for juicing fruits and vegetables with high oil contents.
Bananas, soft mangoes and other fruits and vegetables that are soft and mushy do not juice
well with this machine.
For better juicing effect, juice soft fruits with high sugar contents together with hard fruits
with high water contents. For example, you can juice apples together with pears. Not only does
this add a new flavour to the juice, it also makes juicing more effective. For apples, pears and
other fruits with soft seeds, seeds don’t need to be removed before juicing.
5- After use, it is advisable to clean the appliance as quickly as possible to avoid the accumulation
of dried food in the appliance. To make cleaning easier, you can first rinse it by pouring a glass
of water through the feed tube during operation.
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