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WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
PROBLEMS CAUSES SOLUTIONS
Problems when steam
cooking.
The steam regulator cap is not properly
attached.
Set the steam cap to ‘high steam’ (turn
towards you); this setting allows a
maximum amount of steam to build up in
the bowl for all types of steam cooking
(soups, etc.), so there will be more steam
in the bowl and the cooking process will
be more efficient.
The ‘low steam’ position allows a maximum
amount of heat and steam to be dispersed
into the bowl for all steam cooking
(soups, etc.). This position also helps to
avoid splashing during cooking.
The ‘high steam’ position allows a
maximum amount of condensation to
escape and results in dishes or sauces
with a better consistency (risotto, cream
desserts, sauces, etc.).
Insufficient cooking time
Cooking times are for information purposes only;
in most cases it ensures that the food is properly
cooked.
However, certain conditions may affect the
cooking time:
- size of the vegetables (cut or uncut)
- quantity of ingredients in the basket
- type of vegetables, their ripeness
- quantity of water in the bowl, which
corresponds to the measurement (0.7l).
If the food is not properly cooked, you can set an
additional cooking time.
You can also use the manual mode by selecting
a temperature of 130°C and the cooking
time according to the quantity and type of
ingredients.
The appliance does not
work.
It is not plugged in.
Plug the appliance into an electrical
socket.
The switch (H) is in position 0. Move the switch to position 1.
The bowl or the lid are not correctly
positioned or locked.
Check that the bowl or the lid are correc-
tly positioned and locked according to the
diagrams in the instruction manual.
Excessive vibration.
The appliance is not positioned on a
flat surface, the appliance is not stable.
Place the appliance on a flat surface.
Volume of ingredients too high.
Reduce the quantity of ingredients pro-
cessed.
Accessory error.
Check that you are using the recom-
mended accessory.