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MOTOROLA XOOM
Menu
At a glance
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Troubleshooting
Safety, Regulatory & Legal
Safety, Regulatory & Legal
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required
for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola Personal Communications Product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can select from a number of
customer care options. You can also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Limited Global Warranty
Motorola Tablet Computer
Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is
not transferable.
What Does this Limited Warranty Cover?
Motorola's warranty obligations are limited to the terms and conditions set forth herein
and are only available in the country where the Product was purchased. Subject to the
exclusions contained below, Motorola warrants this Tablet Computer ("Product") against
defects in materials and workmanship, under normal consumer use, for a period of ONE (1)
YEAR from the date of retail purchase by the original end-user purchaser ("Warranty
Period").
Products repaired or replaced under this Limited Warranty are covered for the balance of
the original warranty period, or 90 days from the date of service, whichever is longer. Any
upgrade to the original product will be covered only for the duration of the Warranty
Period.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been
reconditioned/refurbished or otherwise remanufactured from new or used parts and is
functionally equivalent to the original Product; or (3) refund the purchase price of any
Products covered by the terms and conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
, such as batteries, unless its fully charged capacity falls below
50% of their rated capacity within the first year from the date of purchase; or protective
coatings designed to diminish over time unless failure has occurred due to a defect in
materials or workmanship.
(b)
Cosmetic damage
, including but not limited to scratches, dents, cracks or other
cosmetic damage.
(c)
Damage caused by use with non-Motorola products.
Defects or damage that
result from the use of non-Motorola branded or certified Products, accessories or other
peripheral equipment, including without limitation housings, parts, or software, are
excluded from coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick
Start Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting
the Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
everest.ug.022211.fm Page 59 Tuesday, February 22, 2011 7:44 PM
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