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MOTOROLA XOOM™ 2 media edition with 4G
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Troubleshooting
Safety, regulatory & legal
Safety, regulatory & legal
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
even if packaged or sold with the Motorola Product hardware, unless otherwise required
by applicable local law.
(j)
Products that have been refurbished, reconditioned or remanufactured.
The
foregoing does not apply to Products repaired or replaced pursuant to the terms of this
Limited Warranty.
What other limitations are there?
TO THE EXTENT PERMITTED BY APPLICABLE LAW:
THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER ORAL OR
WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN
REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR
DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF,
SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE,
OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND
ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. WHERE SUCH STATUTORY
OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE
REMEDIES OF REPAIR, REPLACEMENT OR REFUND AS DETERMINED BY MOTOROLA IN
ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR
SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR
REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE
APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR
WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR
SOFTWARE WILL BE CORRECTED.
IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT, TORT OR UNDER
OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF
BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL;
LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION,
DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH
RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA,
SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR
ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA
STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE
EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR
THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES
CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR
JURISDICTION.
In the event that any term or provision contained in this Limited Warranty is found to be
invalid, illegal or unenforceable by a court of competent jurisdiction, then such provision
shall be deemed modified to the extent necessary to make such provision enforceable by
such court, taking into account the intent of the parties. The invalidity in whole or in part of
any portion of this Limited Warranty shall not impair or affect the validity or enforceability
of the remaining provisions of this Limited Warranty.
How to obtain Warranty service or other information
1. Please access and review the online Customer support section of Motorola's consumer
website prior to requesting Warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorised repair centre, will help deter-
mine whether your Product requires service. You may be required to download, or other-
wise obtain and accept software updates from Motorola or a Motorola Authorised repair
centre. You are responsible for any applicable carrier service fees incurred while obtain-
ing the required downloads. Complying with the Warranty process, repair instructions
and accepting such software updates is required in order to receive additional Warranty
support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorised repair centre or other entity.
5. To obtain service, as permitted by applicable law, you are required to include: (a) a copy
of your receipt, bill of sale or other comparable proof of purchase; (b) a written descrip-
tion of the problem; (c) the name of your service provider, if applicable; (d) your address
and telephone number. In the event the Product is not covered by this Limited Warranty,
Motorola will inform the consumer of the availability, price and other conditions appli-
cable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING
BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN
NOT BE REINSTALLED BY MOTOROLA.
To avoid losing such information, data,
software or other applications please create a backup before you deliver your Product for
Warranty service, and disable any security passwords. You will be responsible for
reinstalling all such information, data, software, other applications and passwords. Your
Product or a replacement Product will be returned to you as your Product was configured
43


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