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Bijlage – Problemen oplossen
Problemen met beeld oplossen ‑ vervolg
Je hebt blokkerig of wazig beeld.
Oorzaken Oplossingen
SCART‑poort is verkeerd ingesteld. Controleer in de documentatie van je tv‑leverancier of de SCART‑poort is ingesteld op 
de ontvangst van een digitaal signaal (Digital, STB of soortgelijk). Schakel deze indien 
nodig in.
Je tv‑ontvanger is ingesteld op 
HD, maar aangesloten via een 
SCART‑kabel
Sluit een HDMI‑kabel correct aan en stel je tv af op het HDMI‑signaal. Als je geen HD‑TV 
of HDMI‑kabel hebt, stel dan de tv‑ontvanger altijd in op ‘SCART’ in plaats van ‘HDMI’
(zie Stap 4.4 – Instellingen en uitbreidingen: Beeldschermverhouding aanpassen).
Je bekabeling voldoet niet aan 
de eisen.
Volg de volgende twee richtlijnen:
1)  De afstand tussen je telefoonhoofdaansluiting en je KPN Experia Box mag maxi‑
maal 1,5 meter zijn.
2)  Gebruik voor de verbinding tussen KPN Experia Box en tv‑ontvanger alleen 
Cat5 Ethernetkabels.
De digitale ruisonderdrukking 
(DNR of soortgelijk) van je tv 
staat aan.
Zet de ruisonderdrukking van je tv‑toestel uit. Raadpleeg hiervoor indien nodig de 
handleiding van je tv‑toestel.
Tijdens het opstarten wordt na de derde opstartstip het scherm zwart.
Oorzaak Oplossing
Je hebt de tv‑ontvanger met een 
HDMI‑kabel aangesloten, maar 
de tv‑ontvanger zendt nog geen 
HDMI‑signaal uit. 
Stel je tv af op het HDMI‑signaal (zie Stap 4.4 – Instellingen en uitbreidingen:
Beeldschermverhouding aanpassen) en zorg dat de HDMI‑kabel correct is aangesloten.
Tip! Zie ook
www.kpn.com/helpitv
voor antwoord op
je vragen.
97


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