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What to do if...
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The battery won’t
charge
Check the charger. Is it properly connected? Are its contacts
clean and dry? See
Your Battery on page 17.
Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it cool before
recharging.
Is it an old battery? Battery performance will decline after
several years use. Replace the battery.
Are you using a Motorola original battery? Your charging
system may not be able to communicate with your battery. See
‘Your Battery’.
The battery icon and
meter are missing
Are you using a Motorola original battery? Your charging
system may not be able to communicate with your battery. See
‘Your Battery’.
The battery drains
faster than normal
Are you in an area of variable coverage? This uses extra battery
power.
Is it a new battery? A new battery will need two to three
charge/discharge cycles to attain normal performance. See
Your Battery on page 17.
Is it an old battery? Battery performance will decline after
several years use. Replace the battery.
Is it a battery that hasn’t been completely discharged? Allow
the battery to fully discharge (until the phone turns itself off)
and then charge the battery overnight.
Check that the Frequency Of Search feature in the Network
Selection menu has not been set to Fast or Continuous.
See
Network Search on page 75.
Check that the Battery Saving Mode feature has not been set
to O
ff.
Are you using your phone in extreme temperatures? At
extreme hot or cold temperatures, battery performance is
significantly reduced.
You can’t cancel Call
Diverting or Call
Barring
Wait until you are in an area with good network coverage and
try again.
The
symbol is
flashing
There is not enough memory available to store another SMS
message. Use the Messages menu to delete one or more
existing messages.
I can’t make
international calls
Some Service Providers automatically bar the ability to make
international calls. Contact your Service Provider.
Have you included the relevant codes? Press and hold the
key to display the international dialling prefix (
+) and then
enter the appropriate country code followed by the phone
number.
(A5) 10_pg89_90 notes.fm Page 90 Thursday, July 13, 2000 1:00 PM
96


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