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53Troubleshooting
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage.
Most
battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
DON’Ts
Don’t disassemble, crush, puncture, shred, or otherwise attempt to change
the form of your battery.
Don’t let the mobile device or battery come in contact with water.*
Water can
get into the mobile device’s circuits, leading to corrosion. If the mobile device and/or
battery get wet, have them checked by your service provider or contact Motorola, even
if they appear to be working properly.*
Don’t allow the battery to touch metal objects.
If metal objects, such as jewelry,
stay in prolonged contact with the battery contact points, the battery could become
very hot.
Don’t place your mobile device or battery near a heat source.*
High
temperatures can cause the battery to swell, leak, or malfunction.
Don’t dry a wet or damp battery with an appliance or heat source
, such as a
hair dryer or microwave oven.
DOs
Do avoid leaving your mobile device in your car in high temperatures.*
Do avoid dropping the battery or mobile device.*
Dropping these items,
especially on a hard surface, can potentially cause damage.*
Do contact your service provider or Motorola if your mobile device or battery
has been damaged from dropping or high temperatures.
* Note:
Always make sure that the battery compartment is closed and secure to avoid
direct exposure of the battery to any of these conditions.
Important: Use Motorola Original products for quality assurance and safeguards.
To aid consumers in identifying authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate safety protection), Motorola provides
holograms on its batteries. Consumers should confirm that any battery they purchase has
a “Motorola Originalhologram.
Motorola recommends you always use Motorola-branded batteries and
chargers.
Motorola mobile devices are designed to work with Motorola batteries. If you
see a message on your display such as
Invalid Battery
or
Unable to Charge
,
take the following steps:
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
Important:
Motorola’s warranty does not cover damage to the mobile device caused by
non-Motorola batteries and/or chargers.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not only
important for safety, it benefits the environment. Consumers may recycle their used
batteries in many retail or service provider locations. Additional information on proper
disposal and recycling may be found on the Web:
www.motorola.com/recycling
www.rbrc.org/call2recycle/
(in English only)
Disposal:
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Chargin g
Notes for charging your product’s battery:
During charging, keep your battery and charger near room temperature for efficient
battery charging.
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
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