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28 General Information
Unauthorized Service or Modification. Defects or damages resulting
from service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE
or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or
date tags that have been removed, altered or obliterated;
(b) broken seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola branded
housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products
or Accessories due to any communication service or signal you may
subscribe to or use with the Products or Accessories is excluded from
coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
You will receive instructions on how to ship the Products or Accessories
at your expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and
seller of the Product; (c) if a warranty card was included in your box, a
completed warranty card showing the serial number of the Product; (d) a
written description of the problem; and, most importantly; (e) your
address and telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories
purchased by you, and supersede any prior agreement or representations,
including representations made in any literature publications or promotional
materials issued by BINATONE or representations made by any agent
employee or staff of BINATONE, that may have been made in connection
with the said purchase.
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