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48 General information
Batteries. Only batteries whose fully charged capacity falls
below 80% of their rated capacity and batteries that leak are
covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other acts
which are not the fault of Motorola or SUNCORP, are excluded
from coverage.
Use of Non-Motorola branded Products and
Accessories. Defects or damage that result from the use of
Non-Motorola branded or certified Products or Accessories
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in any
way by someone other than Motorola, SUNCORP or its
authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts,
are excluded from coverage.
Communication Services. Defects, damages, or the failure
of Products or Accessories due to any communication
service or signal you may subscribe to or use with the
Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other
Information?
To obtain service or information, please call: 0800 0820750.
You will receive instructions on how to ship the Products or
Accessories at your expense and risk, to a SUNCORP
Authorized Repair Center.
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt) which
includes the date, place and seller of the Product; (c) if a
warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d)
a written description of the problem; and, most importantly;
(e) your address and telephone number.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of items
which may be connected to any one telephone line. Your
S2010 has a REN of 1. A total REN of 4 is allowed. If the total
REN of 4 is exceeded, the telephones may not ring. With
different telephone types there is no guarantee of ringing, even
when the REN is less than 4.
48


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