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Manage or delete apps
Organize apps
To organize apps into groups on your home screen, use folders.
Control app permissions
The first time you use an app, and sometimes when you install, update, or haven't used it for a while, you
are asked to grant the app permission to access certain data and phone features.
You can adjust these permissions any time.
To adjust permissions by app:
1. Touch & hold the app icon, then touch .
2. Touch Permissions.
3. Turn each permission on or off as needed.
Tip: To see how the app uses each permission, touch > All permissions.
You can also review each feature and adjust which apps have permission.
Troubleshoot with safe mode
Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by an app you
intalled. Use safe mode to start your phone with only the original software and apps. If the issues go away
in safe mode, the problem is probably from an app you downloaded.
To restart in safe mode:
1. Press & hold the Power button.
2. Touch & hold Power off. Then touch OK to restart in safe mode.
When it restarts, you'll see Safe mode across the bottom of the home screen, and all widgets and third-
party apps will be disabled.
3. Use your phone and see if the problem has gone away. Remember, you won’t be able to use any
downloaded apps.
If the problem goes away:
1. To exit safe mode, restart your phone.
2. One by one, uninstall recently downloaded apps. After each removal, restart your phone. See whether
removing that app solved the problem.
3. Once you delete the problematic app, you can restore the other apps you removed during testing.
If the problem doesn't go away: Try these troubleshooting steps for phone performance issues.
Exit safe mode
Press & hold the Power button, then touch Restart .
Use apps : Get, delete, manage apps 66
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