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Add, modify, remove users 184
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About phone 186
Record your IMEI number 186
Find legal and product information 186
Fix a problem 187
Hardware issues 187
Phone is slow or unstable 187
Phone feels warm or hot 187
Phone won't turn on 188
Phone restarts or crashes 188
Screen is frozen or won't respond 189
Screen displays wrong colors 189
Call and SIM issues 191
Problems making/receiving calls 191
Problems during calls 192
Battery issues 195
Charging problems 195
Battery drains too fast 195
Bluetooth, Wi-Fi, USB issues 197
Bluetooth problems 197
Wi-Fi problems 199
Can't transfer files or connect to computer 200
Account and sign-in issues 202
Forgot unlock code 202
Can't sign in to Google 202
Account sync issues 202
App issues 204
App or widget problems 204
Camera problems 205
Messaging problems 206
Gmail problems 208
Play Store problems 208
Maintenance procedures 209
Update Android software 209
Reset Wi-Fi, cellular data, and Bluetooth 209
Reset phone 210
Get more help 211
motorola razr viii
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