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Manufacturer’s Warranty 126
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other
external causes; including but not limited to: (i) improper usage or operation (e.g. operating the
Product outside their permitted or intended uses as defined by Motorola, including but not
limited to as set forth by Motorola in the Products' User Manual, Quick Start Guide, Online
Tutorials, and other documentation), improper storage (e.g. subjecting the Product to extreme
temperatures), abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors); impact
damage (e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme humidity, heavy
perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold
as resistant to such substances, but only to the extent the damage was not caused by
incorrectly securing the phone's protective elements or subjecting the Product to conditions
beyond its stated specifications or limits); (iii) use of the Products for commercial rental
purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not
limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.
(e) Unauthorized Service or Modification. Defects or damage resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way, including but not
limited to tampering with or altering the software, by someone other than Motorola, or its
authorized service centers, are excluded from coverage. Notwithstanding the foregoing, any
Product which has had its bootloader unlocked, or whose operating system has been altered,
including any failed attempts to unlock the bootloader or alter such operating system, is not
covered by this warranty, regardless of whether such modifications are authorized, approved, or
otherwise sanctioned by Motorola.
(f) A product or part that has been modified in any manner without the written permission
of Motorola. Products that have been altered in any manner so as to prevent Motorola from
determining whether such Products are covered under the terms of this Limited Warranty are
excluded from coverage. The forgoing shall include but not be limited to (i) serial numbers, date
tags or other manufacturer coding that has been removed, altered or obliterated; (ii)
mismatched or duplicated serial numbers; or (iii) broken seals or other evidence of tampering.
Do not open the Product or attempt to repair the Product yourself; such conduct may cause
damage that is not covered by this warranty.
(g) Normal wear and tear or otherwise due to the normal aging of the Product.
(h) Defects, damages, or the failure of the Product due to any communication service or
network you subscribe to or use with the Products.
(i) All software, including operating system software, third-party software, applications,
and all other software of any kind. Software distributed by Motorola is provided "AS-IS" and
"AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any kind. The Limited
Warranty does not apply to any non-Motorola product or any software, even if packaged or sold
with the Motorola hardware, unless otherwise required by applicable local law.
(j) Products that have been refurbished, reconditioned, or remanufactured, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
136


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