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From your computer’s Web browser, go to sprint.com/activate and complete the on-
screen instructions to activate your phone.
When you have finished, make a phone call to confirm your activation. If your phone is still not
activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-
211-4727 for assistance.
Tip: Do not press the Power/Lock button while the phone is being activated. Pressing it
cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
After activation and any required updates, your phone should power off and then back on again.
After the restart, you’ll see a Welcome screen. You can then complete the Setup steps.
1. Touch Start to begin the setup application. Follow the prompts to set up your phone and
accounts.
Set up your Google Account: Create or sign in to your Google account.
Backup and restore: Choose whether or not to back up data with your Google
Account.
Note: You do not need to sign up for a Google account to make a phone call. However, to
download applications from the Google Play Store, you need to link your phone to a
Google account.
2. Touch Done.
Note: To skip account setup and go directly to the home screen, touch Skip from the Welcome
page. You can set up accounts in the Accounts settings menu.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
Setting Up Visual Voicemail
Setting Up Traditional Voicemail
Setting Up Visual Voicemail
To setup your Visual Voicemail:
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