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53General information
Products Covered Length of Coverage
Consumer Products and
Accessories that are Repaired or
Replaced
The balance of the original warranty
or for ninety (90) days from the date
returned to the consumer, whichever
is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of
parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage
(cracks, scratches, etc.) to the surface of the product resulting from misuse; (b)
contact with liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or Accessories
for commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of Motorola or
MZGW, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects
or damage that result from the use of Non-Motorola branded or certified
Products or Accessories or other peripheral equipment are excluded from
coverage.
Unauthorized Service or Modification. Defects or damages resulting
from service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than Motorola, MZGW or its
authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or that
show evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
Luxembourg: 8002-5704
The Netherlands: 0800-0226749
Belgium: 0800-79171
You will receive instructions on how to ship the Products or Accessories at
your expense and risk, to a MZGW Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller
53


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