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Protect
Screen lock
To keep your phone secure, you can make the touchscreen
lock when it goes to sleep.
Find it: Apps > Settings > Security > Screen lock, then
select the lock type:
None: Turn off the screen lock.
Slide: Flick to the right to unlock.
Connected device lock: Use a connected accessory to
unlock.
Face Unlock: Look at your phone to unlock it.
Follow the prompts to capture your face and enter a PIN or
password (for backup or to change the lock setting). When
the screen is dark, press the Power key, then frame your face
in the square at the bottom to unlock.
Note: This feature is less secure than a pattern, PIN, or
password.
Pattern: Draw a pattern to unlock.
PIN: Enter four to sixteen digits to unlock.
Password: Enter four to sixteen letters, digits, or symbols to
unlock.
To change when your touchscreen goes to sleep, see “Power
key”.
Note: You can make emergency calls on a locked phone (see
Emergency calls”). A locked phone still rings, but you need
to unlock it to answer.
Can’t unlock?
Face unlock: If your phone doesn’t recognize your face, you’ll
be prompted to enter your backup pattern or PIN code to
unlock it.
Pattern, PIN, or password: If you forget your pattern, PIN, or
password, contact your service provider.
SIM lock
Caution: If you enter an incorrect PIN code three times, your
phone locks your SIM card and asks for your PIN unlock code.
Contact your service provider for your PIN unlock code.
To set a SIM card PIN that you must enter when you turn on
your phone:
Find it: Apps > Settings > Security > Set up SIM/RUIM
card lock
> Lock SIM card
To set your SIM PIN, enter a 4-digit code. To change your code,
choose Change SIM PIN.
Encrypt your phone
Caution: If you forget your encryption code, you cannot
recover the data stored on your phone. Encrypting your files
can take an hour or more. Leave your phone plugged in, and
be careful not to interrupt the process.
Encryption protects the accounts, settings, apps, and files on
your phone, so that people cannot access them if your phone is
stolen.
Protect
Quick start: Protect
Screen lock
SIM lock
Encrypt your phone
Backup & restore
Reset
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